Contact 1GramLighter

Contact 1GramLighter-ultralight camping and hiking gear

Welcome to 1GramLighter - your premier destination for ultralight camping and hiking gear. Choose the appropriate contact form below based on your inquiry type.

📧 General Information

Product inquiries, gear recommendations, general questions

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🛠️ Customer Support

Order assistance, technical support, returns & exchanges

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Order Number (if applicable):

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🤝 Business Partnerships

Wholesale inquiries, retail partnerships, bulk orders

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Partnership Type:

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Direct Email Contact

Prefer to email directly? Use these addresses:

📧 info@1gramlighter.com - General information and product inquiries

🛠️ support@1gramlighter.com - Customer support and technical help

🤝 partnerships@1gramlighter.com - Business partnerships and wholesale

Frequently Asked Questions

What makes gear "ultralight"?

Ultralight gear typically refers to equipment that prioritizes weight reduction while maintaining functionality. We focus on items that help reduce your base pack weight to under 10 pounds.

Do you offer gear recommendations?

Absolutely! Our team of experienced hikers can help you choose the right gear based on your specific needs, budget, and hiking style. Use our General Information form above or email info@1gramlighter.com.

What's your return policy?

We offer a 30-day return policy for unused items in original packaging. Use our Customer Support form above or contact support@1gramlighter.com to initiate a return.

Do you offer wholesale pricing?

Yes! We work with retailers, outfitters, and organizations. Use our Business Partnerships form above or contact partnerships@1gramlighter.com for wholesale pricing and minimum order requirements.

Why does the packaging or label look different sometimes?

We work with trusted factories and warehouses worldwide to ship products directly to you. Some items may arrive in the manufacturer's original packaging. This ensures you receive authentic products quickly and safely. All items are covered by our brand's strict quality standards and after-sales service.

Will my order arrive in multiple packages?

Yes, in some cases. If your order includes products from different warehouses, they may be shipped separately. This way, you can receive your items faster without waiting for everything to be packed together.

What if there is an issue with my product?

Every purchase is backed by our brand's warranty and customer support. No matter where your package is shipped from, you can contact our support team for help with returns, exchanges, or refunds.

How can I be sure about the quality?

We carefully select and test every product before listing it in our store. While the packaging may vary, all items meet our quality standards and are supported by our customer service guarantee.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

Ready to go ultralight? Choose the appropriate form above and let our experts help you optimize your gear for your next adventure!